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Welcome to Incit Technology Ltd

Experts in IT Systems and Service Management

Over 40 years experience in implementing, supporting and using IT Systems and Service Management tools and processes in businesses both large and small.

System and Service Management Software

Incit Technology is one of the very few organisations in the UK able to offer longstanding proven expertise in the Altiris (Symantec/Broadcom) Endpoint and Asset management solutions.

We also have considerable experience in BMC, Ivanti, Microsoft and Matrix42 Endpoint and Service management products.

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Working Together on Project

Project and Contract Work

From a few days configuration and reporting work to running and being part of major lengthy IT projects, to planned support work contracts, to running Service Delivery teams and functions, Incit Technology has over 40 years experience and success in delivering services to its many customers both large and small.

Areas of Expertise

Typical Areas of involvement include

Configuration Management

Automated rollout, migration and configuration of Operating Systems

Packaging, deployment, migration and configuration of Software

Patch Management both for multiple vendors including Microsoft.

Asset and Software License Management

Inventory gathering and reporting

IT CMDB and Asset databases and processes

Software Product recognition and License reconciliation

Service Management

Incident Management and Service Desk Management
Change and Problem Management
Service Request Management

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