System and Service Management Software
Incit Technology is one of the very few organisations in the UK able to offer longstanding proven expertise in the Altiris (Symantec/Broadcom) Endpoint and Asset management solutions.
We also have considerable experience in BMC, Ivanti, Microsoft and Matrix42 Endpoint and Service management products.
Project and Contract Work
From a few days configuration and reporting work to running and being part of major lengthy IT projects, to planned support work contracts, to running Service Delivery teams and functions, Incit Technology has over 40 years experience and success in delivering services to its many customers both large and small.
Areas of Expertise
Typical Areas of involvement include
Automated rollout, migration and configuration of Operating Systems
Packaging, deployment, migration and configuration of Software
Patch Management both for multiple vendors including Microsoft.
Asset and Software License Management
Inventory gathering and reporting
IT CMDB and Asset databases and processes
Software Product recognition and License reconciliation
Incident Management and Service Desk Management
Change and Problem Management
Service Request Management