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Altiris
Services
Incit Technology has a proven track
record in providing highly effective support services for Altiris
software. This includes:-
- Implementation, configuration, upgrading, and
reconfiguring consultancy. Our customers have never had any qualms
about asking us back to help - as we deliver and offer excellent
value for money. Our Altiris Assist packages which provide 3, 5
and 10 pre-paid consultancy days are particularly popular.
- Post sales support. Telephone and email
support for Altiris products. We are sufficiently well thought of
to have been asked to be one of the advisors on Altiris Support
Forum. Contact support@incit-technology.com
- Training. Although we would always recommend
attending one of Altiris official training courses, Incit
Technology will provide bespoke on-site training to meet specific
requirements.
- Customisation - we have undertaken
customisation work for customers, especially in the area of
Helpdesk and process management. This customisation includes :-
Altiris
Helpdesk SLA Management
Incit Technology has addressed
Altiris Helpdesk customers requirements for advanced SLA management
- monitoring and reporting on calls against SLA's using true
business hours - through a simply installed customisation package.
To get this package please contact Incit Technology.
Project
Services
Many companies use
third parties for major, roll out, upgrade, etc. projects or auditing
projects. Incit Technology provides these services basing them around
the use of the altiris software tools, to minimise time and expense.
The use of short term licenses, where necessary enable projects to be
completed far more effectively than via traditional manual methods -
and ensure higher quality, fewer problems, less disruption, shorter
project periods and lower costs are achieved.
Upgrade
and Roll out projects
Asset
and Compliance projects
For further
information contact
Incit
Technology Ltd
John
Eccles House
Oxford
Science Park
Oxford
Oxon
OX4
4GP
Tel
: 01865 338084
Fax
: 01865 338100
Web
: www.incit-technology.com
Email
: info@incit-technology.com
Send mail to webmaster@incit-technology.com with
questions or comments about this web site.
Copyright © 2001 Incit Technology Ltd
Last modified: February 10, 2006
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